Jill is the first person you will see at the office. She has worked with Dr. Mortimer since 2004 as an office manager, medical assistant, and billings collections specialist. You can count on Jill to expertly understand and explain your medical insurance benefits, process sensitive medical and legal documents, fill out Prior Authorization requests from your medical insurance company, score normed symptom/behavioral checklists (completed by patients, parents, or teachers), and communicate with pharmacies, pharmacy benefits managers and medical insurance representatives on your behalf.